1272 чел.
05.05.2026
5 min
As of early May 2026. Most refusals and pauses in a case now relate not to the queue at the office, but to MOS: the application is unsigned, there is no UPO, the scans are the wrong ones, the stamp duty went to someone else’s account. Below are the mistakes we most often work through with clients.
A permit for pobyt czasowy, stały and EU long-term resident is accepted only in MOS. A letter to the voivode after the new system started is left without consideration.
A draft in the account is not an application. You need a signature with Profil Zaufany / a qualified signature, and you need to send it. Proof of filing is the UPO. Without it, stay during consideration may not be covered, even if there is already a draft in the account.
For the new system you open a new account. Login through login.gov.pl is by the applicant in person. A representative prepares the pack, but must not log into MOS under your profile.
Two transfers: stamp duty for the permit (often 340 or 640 PLN) and 100 PLN for the card — to different voivodeship accounts. MOS does not debit the fee from a payment card. The old amount of «50 zloty for the card» is no longer current.
In MOS you selected «work», but there is no contract and no employer’s appendix — or there is an umowa, but the employer has not signed the załącznik with an electronic signature. For studies you need confirmation from the university, for family — the relationship and maintenance.
A policy shorter than the planned stay, with no treatment cover, or a week’s travel insurance — usually will not do for a card. Income in the documents must tally with the contract and the bank statement: the voivode checks these figures.
The case goes by the place of actual stay. An address in another voivodeship «to make it faster» often leads to the case being sent back. Zameldowanie itself does not replace MOS, but the address in the application must be a real one.
You need to file while the stay is still lawful. Exceptions are narrow — it is better not to rely on them as the main plan.
Previously the reference point was a pieczątka. Now it is the UPO and the voivode’s zaświadczenie. If you are called in for fingerprints — that is a normal next step, not «filing again».
While a jednolite case is pending — a letter to the voivode is often enough. If you already have the card and the employer is changing under jednolite, MOS is, on current guidance, not the right channel for changing the permit: that is paper or e-Doręczenia and a fee of 220 PLN. Mixing up the channel means weeks lost.
The office as a rule does not accept a machine translation or a translation by an acquaintance. You need a tłumaczenie przysięgłe.
A refusal arrives in MOS / e-Doręczenia. You usually have 14 days to appeal. If you miss the deadline, the case is closed — even when the error was technical.
If you have not yet sent it — we correct it and sign again. If there is already a UPO — we look at whether the voivode is asking you to supplement, or a separate letter is needed. It is better not to send a second full MOS without reason: you will end up with two parallel cases.
In 2026 the main thing is not the queue at the window, but assembling MOS so that the UPO confirms the filing. We help you go through the checklist before signature. The consultation is free.
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4 min
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